SMS Data Privacy Policy
This SMS Data Privacy Policy explains how Molloy BDG ("we," "our," or "us"), in connection with the SalesMax Plus AI Max Agent service operated by Molloy LLC, collects, uses, and protects personal information when you interact with our automated phone agent and receive text messages from us.
This policy applies solely to information collected through our AI Max Agent phone interactions and associated SMS text message service. This page covers the AI Max Agent SMS service operated on behalf of Molloy BDG by SalesMaxPlus (Molloy LLC).
This AI Max Agent SMS policy supplements the existing privacy policy of Molloy BDG, which is available at https://www.salesmaxplus.com/privacy-policy.
When you call our business and interact with the AI Max Agent, or when you receive and respond to text messages from us, we may collect:
We use the information collected solely to:
Text messages are sent only to callers who verbally requested them during their call with our AI phone agent. The agent asks for your consent before any message is sent. If you do not consent, no text message is sent.
The first message you receive confirms your consent and provides opt-out instructions. All subsequent messages are service messages directly related to the reason for your call.
You may opt out of receiving text messages at any time by replying STOP to any message. You will receive one confirmation and no further messages will be sent.
For help, reply HELP to any message. You will receive our contact information in response.
Message frequency varies based on your interaction with our service. You may receive an opt-in confirmation, a service message (appointment link, confirmation, or vehicle status update), and follow-up messages if your inquiry requires them. Message and data rates from your mobile carrier may apply.
We do not sell your personal information. Your information is shared only in the following limited circumstances:
Call interaction data and SMS consent records are retained for as long as necessary to fulfill the purposes described in this policy and to maintain compliance records as required by mobile carrier regulations. You may request deletion of your information by contacting us directly.
We implement reasonable technical and organizational measures to protect your personal information, including HTTPS encryption for data in transit and access controls limiting data access to authorized personnel. No method of electronic transmission is completely secure, and we cannot guarantee absolute security.
For questions about this policy or to request deletion of your information:
This service is operated by Molloy LLC / SalesMax Plus on behalf of Molloy BDG. For platform-level privacy inquiries: support@molloyllc.com
We may update this policy from time to time. The current version will always be available at https://smpolicy.com/molloyllc/privacy.html. The effective date at the top of this page reflects when the current version was last updated.